This article is part of a VB special issue. Read the full series here: Building the foundation for customer data quality. Data is critical to running a modern business — enterprises simply can’t ...

Jai Rawat is the cofounder & CEO at Zinrelo, a loyalty platform with a holistic approach. He is a successful entrepreneur & business mentor. In today's hyper-connected digital landscape, data has ...

In today’s fiercely competitive, data-driven marketing landscape, the pursuit of accurate customer insights is critical for businesses aiming to thrive. Customer data serves as the cornerstone of ...

April 16, 2025 - The advent of new software applications may pose challenges for collections in the course of discovery, in addition to the challenges faced at the identification and preservation ...

Every day, we tap and swipe on our favorite apps without a second thought. But have we ever paused to consider what happens to our data in the process? From social media platforms to fitness trackers, ...

Data is the foundation of modern business strategy and the fuel for AI applications. It drives decision-making, optimizes operations, and creates personalized customer experiences, enabling businesses ...

Online privacy is complex, encompassing debates over law enforcement’s data access, government regulation and what information companies can collect. This chapter examines Americans’ perspectives on ...

When implementing disability-inclusive practices, governments should consider several key factors, as illustrated through a federal request for information (RFI), and in a new local data standard. The ...

Data collection is the process of gathering and measuring information used for research. Collecting data is one of the most important steps in the research process, and is part of all disciplines ...

I pity the fool that gets between me and my lunch – but that’s precisely what the server behind the counter did last time I was at my favorite burger joint. As I placed my order, he asked for my phone ...