Every company deploying an AI voice agent has made the same bet, whether they realize it or not. They’ve let the model design their customer conversation. The goals are clear: collect the caller’s ...

PALO ALTO, Calif.--(BUSINESS WIRE)--PlayAI, the voice AI platform powering the future of conversational AI, announced that it has raised a $21 million Seed round led by Kindred Ventures and 500 Global ...

Voice assistant and conversational AI agent developer PolyAI Ltd. today announced the release of Dialog-RSN-1, a voice dialog artificial intelligence model capable of directly perceiving and ...

The messages people type into popular AI chatbots do not always vanish once the conversation ends. On many consumer services, those exchanges can be used to help train future versions of the ...

ChatGPT just launched a new voice model, and above all else, its conversations are meant to feel natural. Seriously—the word natural appears no less than 13 times in OpenAI’s announcement of GPT-Live.

OpenAI today released new conversational models, called GPT-Live-1 and GPT-Live-1 mini, claiming that they sound more natural and can handle turn-taking better. These are full-duplex models, meaning ...

The pandemic has proven that crisis can be a catalyst for good. The collective pivot of the global workforce throughout the last few years has sparked an array of innovations and creative ideas, ...

Phonely Ltd. today announced the launch of Alma, a large language artificial intelligence model built for voice agents, trained on more than 10 million real phone conversations. The company said many ...

Vanderbilt and StoryCorps have partnered to bring the initiative to campus. One Small Step pairs people with different beliefs, backgrounds and points of view to have intimate conversations and, ...